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Go Ape

Customer Activity Assistant / Outdoor Instructor (Dalby)

Go Ape Pickering
Go Ape is the UKs number 1 adventure company with 37 locations nationwide and 13 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future. Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business.   Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.  We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills! WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED) Customer Experience Welcome customers and provide customer WOW whilst you prepare them to take part in their activity Deliver the adventure, ensuring an amazing customer experience Host schools and education groups, helping children to take new adventures and overcome their fears. Do everything within reason to minimise customer complaints and maximise satisfaction Health & Safety Fit, remove and inspect harnesses and protective equipment Demonstrate and ensure the safe system of activities at all times Instruct and brief customers on safety procedures and the safe way of experiencing activities - evaluate participant competence to continue beyond the briefing stage Monitor and patrol the course; ensure all participants are safely conducting themselves and assist participants where necessary, carry out emergency drills in accordance with company directives and training, and ensure all landing sites are maintained to the correct standard.  Admin/Maintenance Help with local marketing as required by the Site Manager/ Deputy Manager Carry out course checks and record/report findings Caring for equipment and facilities
£7.85 - £12 per hour
Contract
1 hours per week
Go Ape

Customer Activity Assistant / Outdoor Instructor (Temple Newsam)

Go Ape Leeds
Go Ape is the UKs number 1 adventure company with 37 locations nationwide and 13 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future. Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business.   Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.  We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills! WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED) Customer Experience Welcome customers and provide customer WOW whilst you prepare them to take part in their activity Deliver the adventure, ensuring an amazing customer experience Host schools and education groups, helping children to take new adventures and overcome their fears. Do everything within reason to minimise customer complaints and maximise satisfaction Health & Safety Fit, remove and inspect harnesses and protective equipment Demonstrate and ensure the safe system of activities at all times Instruct and brief customers on safety procedures and the safe way of experiencing activities - evaluate participant competence to continue beyond the briefing stage Monitor and patrol the course; ensure all participants are safely conducting themselves and assist participants where necessary, carry out emergency drills in accordance with company directives and training, and ensure all landing sites are maintained to the correct standard.  Admin/Maintenance Help with local marketing as required by the Site Manager/ Deputy Manager Carry out course checks and record/report findings Caring for equipment and facilities
£7.85 - £12 per hour
Contract
1 hours per week
Go Ape

Customer Activity Assistant / Outdoor Instructor (Whinlatter)

Go Ape Keswick
Go Ape is the UKs number 1 adventure company with 37 locations nationwide and 13 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future. Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business.   Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.  We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills! WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED) Customer Experience Welcome customers and provide customer WOW whilst you prepare them to take part in their activity Deliver the adventure, ensuring an amazing customer experience Host schools and education groups, helping children to take new adventures and overcome their fears. Do everything within reason to minimise customer complaints and maximise satisfaction Health & Safety Fit, remove and inspect harnesses and protective equipment Demonstrate and ensure the safe system of activities at all times Instruct and brief customers on safety procedures and the safe way of experiencing activities - evaluate participant competence to continue beyond the briefing stage Monitor and patrol the course; ensure all participants are safely conducting themselves and assist participants where necessary, carry out emergency drills in accordance with company directives and training, and ensure all landing sites are maintained to the correct standard.  Admin/Maintenance Help with local marketing as required by the Site Manager/ Deputy Manager Carry out course checks and record/report findings Caring for equipment and facilities
£7.85 - £12 per hour
Contract
1 hours per week
PGL

Activity Instructor / Group Leader (Dorset)

PGL Weymouth
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
Go Ape

Customer Activity Assistant / Outdoor Instructor (Peebles)

Go Ape Peebles
Go Ape is the UKs number 1 adventure company with 37 locations nationwide and 13 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future. Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business.   Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.  We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills! WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED) Customer Experience Welcome customers and provide customer WOW whilst you prepare them to take part in their activity Deliver the adventure, ensuring an amazing customer experience Host schools and education groups, helping children to take new adventures and overcome their fears. Do everything within reason to minimise customer complaints and maximise satisfaction Health & Safety Fit, remove and inspect harnesses and protective equipment Demonstrate and ensure the safe system of activities at all times Instruct and brief customers on safety procedures and the safe way of experiencing activities - evaluate participant competence to continue beyond the briefing stage Monitor and patrol the course; ensure all participants are safely conducting themselves and assist participants where necessary, carry out emergency drills in accordance with company directives and training, and ensure all landing sites are maintained to the correct standard.  Admin/Maintenance Help with local marketing as required by the Site Manager/ Deputy Manager Carry out course checks and record/report findings Caring for equipment and facilities
£7.85 - £12 per hour
Contract
1 hours per week
PGL

Activity Instructor / Group Leader (Isle of Wight)

PGL Ryde
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Suffolk)

PGL Woodbridge
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Lancashire)

PGL Preston
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (East Sussex)

PGL Hailsham
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (North Yorkshire)

PGL Northallerton
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Shropshire)

PGL Shrewsbury
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Perthshire)

PGL Dunkeld
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Surrey)

PGL Hindhead
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Northumberland)

PGL Berwick-upon-Tweed
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
Go Ape

Customer Activity Assistant / Outdoor Instructor (Thetford)

Go Ape Brandon
Go Ape is the UKs number 1 adventure company with 37 locations nationwide and 13 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future. Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business.   Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.  We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills! WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED) Customer Experience Welcome customers and provide customer WOW whilst you prepare them to take part in their activity Deliver the adventure, ensuring an amazing customer experience Host schools and education groups, helping children to take new adventures and overcome their fears. Do everything within reason to minimise customer complaints and maximise satisfaction Health & Safety Fit, remove and inspect harnesses and protective equipment Demonstrate and ensure the safe system of activities at all times Instruct and brief customers on safety procedures and the safe way of experiencing activities - evaluate participant competence to continue beyond the briefing stage Monitor and patrol the course; ensure all participants are safely conducting themselves and assist participants where necessary, carry out emergency drills in accordance with company directives and training, and ensure all landing sites are maintained to the correct standard.  Admin/Maintenance Help with local marketing as required by the Site Manager/ Deputy Manager Carry out course checks and record/report findings Caring for equipment and facilities
£7.85 - £12 per hour
Contract
1 hours per week
PGL

Activity Instructor / Group Leader (Devon)

PGL Torquay
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Wiltshire)

PGL Swindon
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
PGL

Activity Instructor / Group Leader (Lincolnshire)

PGL Grantham
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12 (increasing to £12.60 April 2025) with the opportunity for paid overtime (6 day working) during our peak periods.  Full Time Fixed Term Contract from March 2025 until November 2025, we can offer varying start and end dates between these months. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.  Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’.  Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.  Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us? Being an Activity Instructor / Group Leader Working with kids requires energy, confidence and effort; but we guarantee it’s never, ever boring.  You could be running activity sessions, lighting campfires, taking groups for meals, building shelters, checking equipment, telling daft jokes, comforting a home-sick guest or lending a helping hand to your hospitality colleagues. You can even gain your National Pool Lifeguard qualification if swimming is your thing. No two days will ever be the same.  Responsibilities To deliver safe and enjoyable PGL activity sessions (Inc. evening activities) Take accountability for all guests during structured activity sessions Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session. Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures Use equipment in line with training and record any damage or faults. To look after guests outside of structured activity time ensuring that they have the best possible experience Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement. Communicate regularly with groups throughout their stay to ensure objectives are met. Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay. Complete centre specific duties associated with a residential children’s activity centre Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail. Assist other centres across the PGL estate as required. Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis.
£12 per hour
Contract
40 hours per week
Go Ape

Customer Activity Assistant / Outdoor Instructor (Alice Holt)

Go Ape Farnham
Go Ape is the UKs number 1 adventure company with 37 locations nationwide and 13 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future. Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business.   Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.  We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills! WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED) Customer Experience Welcome customers and provide customer WOW whilst you prepare them to take part in their activity Deliver the adventure, ensuring an amazing customer experience Host schools and education groups, helping children to take new adventures and overcome their fears. Do everything within reason to minimise customer complaints and maximise satisfaction Health & Safety Fit, remove and inspect harnesses and protective equipment Demonstrate and ensure the safe system of activities at all times Instruct and brief customers on safety procedures and the safe way of experiencing activities - evaluate participant competence to continue beyond the briefing stage Monitor and patrol the course; ensure all participants are safely conducting themselves and assist participants where necessary, carry out emergency drills in accordance with company directives and training, and ensure all landing sites are maintained to the correct standard.  Admin/Maintenance Help with local marketing as required by the Site Manager/ Deputy Manager Carry out course checks and record/report findings Caring for equipment and facilities
£7.85 - £12 per hour
Contract
1 hours per week
Go Ape

Customer Activity Assistant / Outdoor Instructor (Leeds Castle)

Go Ape Maidstone
Go Ape is the UKs number 1 adventure company with 37 locations nationwide and 13 different activities. We’ve been providing adventures since 2002 and have welcomed over 10 million customers, but we’re not done yet and have big ambitions for the future. Go Ape is now Employee Owned that means every Go Ape employee whether full time, part time or a seasonal worker are now co-owners of the business. As a co-owner you will be empowered to voice your opinions and ideas through an elected Employee Council and have a real say in helping to shape the business.   Joining Go Ape you’ll feel a great sense of camaraderie and connectedness within the teams, and we’re committed to training you to our high standards with Go Ape’s in-house training programme - a mixture of online and practical development.  We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills! WHAT YOU’LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED) Customer Experience Welcome customers and provide customer WOW whilst you prepare them to take part in their activity Deliver the adventure, ensuring an amazing customer experience Host schools and education groups, helping children to take new adventures and overcome their fears. Do everything within reason to minimise customer complaints and maximise satisfaction Health & Safety Fit, remove and inspect harnesses and protective equipment Demonstrate and ensure the safe system of activities at all times Instruct and brief customers on safety procedures and the safe way of experiencing activities - evaluate participant competence to continue beyond the briefing stage Monitor and patrol the course; ensure all participants are safely conducting themselves and assist participants where necessary, carry out emergency drills in accordance with company directives and training, and ensure all landing sites are maintained to the correct standard.  Admin/Maintenance Help with local marketing as required by the Site Manager/ Deputy Manager Carry out course checks and record/report findings Caring for equipment and facilities
£7.85 - £12 per hour
Contract
1 hours per week